Hello, Unfortunately this feature is only available for CustomerUsers, not for Agents.
((enjoy)) Carlos Rodríguez > On May 29, 2017, at 8:05 AM, 吕 睿�@ <[email protected]> wrote: > > Hi all, > In FAQ 5.0.9, Added the new related faq article widget 'This might be > helpful' for the customer ticket creation. I want to know how can i enable > this feature for Agent frontend？ > > Best Regards. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ <http://otrs.org/> > Archive: http://lists.otrs.org/pipermail/otrs > <http://lists.otrs.org/pipermail/otrs> > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > <http://lists.otrs.org/mailman/listinfo/otrs>
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