Hi,
In my tickets view solution time is not correct, how solution time calculated in OTRS. On Mon, Jun 26, 2017 at 10:08 AM, renu kadian <[email protected]> wrote: > Hi, > > Can anybody help me ... > > On Sat, Jun 24, 2017 at 3:18 PM, <[email protected]> wrote: > >> Send otrs mailing list submissions to >> [email protected] >> >> To subscribe or unsubscribe via the World Wide Web, visit >> http://lists.otrs.org/mailman/listinfo/otrs >> or, via email, send a message with subject or body 'help' to >> [email protected] >> >> You can reach the person managing the list at >> [email protected] >> >> When replying, please edit your Subject line so it is more specific >> than "Re: Contents of otrs digest..." >> >> >> Today's Topics: >> >> 1. Re: [OTRS]First Response Time (renu kadian) >> >> >> ---------------------------------------------------------------------- >> >> Message: 1 >> Date: Sat, 24 Jun 2017 15:18:06 +0530 >> From: renu kadian <[email protected]> >> To: [email protected] >> Subject: Re: [otrs] [OTRS]First Response Time >> Message-ID: >> <[email protected] >> ail.com> >> Content-Type: text/plain; charset="utf-8" >> >> Hi >> >> >> Any one help me its an urgent ..... >> >> On Sat, Jun 24, 2017 at 2:22 PM, renu kadian <[email protected]> >> wrote: >> >> > Hi >> > >> > >> > when I have show ticket status view here two fields available First >> > Response Time & Solution Time but it will not shows correct time. >> > >> > >> > ? >> > -- >> > Renu Kadian : >> > 9711493800 >> > >> >> >> >> -- >> Renu Kadian : >> 9711493800 >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: <http://lists.otrs.org/pipermail/otrs/attachments/20170624/ >> f3023861/attachment.html> >> -------------- next part -------------- >> A non-text attachment was scrubbed... >> Name: Screenshot from 2017-06-24 14-20-43.png >> Type: image/png >> Size: 56392 bytes >> Desc: not available >> URL: <http://lists.otrs.org/pipermail/otrs/attachments/20170624/ >> f3023861/attachment.png> >> >> ------------------------------ >> >> Subject: Digest Footer >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> >> ------------------------------ >> >> End of otrs Digest, Vol 105, Issue 11 >> ************************************* >> > > > > -- > Renu Kadian : > 9711493800 > -- Renu Kadian : 9711493800
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