Hello.
I use otrs v.5.0.12.
I install ITSM-5.0.22 and have following error when customer opens its ticket:
[ERROR] JavaScriptError: Cannot call method 'Init' of undefined
CommonJS_15960b24f3865ce266849a98b48306a5.js:1066
[STACKTRACE]
(?)()@http://ticket.domain.com/otrs/customer.pl?Action=CustomerTicketZoom;TicketNumber=2017082410000033:528:21
HTMLDocument.TargetNS.Ready@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1136:120
n.Callbacks.j@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:26925
Object.n.Callbacks.k.fireWith [as
resolveWith]@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:27738
Function.n.extend.ready@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:29532
HTMLDocument.I@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:29723
CommonJS_15960b24f3865ce266849a98b48306a5.js:1066
Uncaught TypeError: Cannot call method 'Init' of undefined
CommonJS_15960b24f3865ce266849a98b48306a5.js:1084
The same happens with ITSM-5.0.11
If I uninstall ITSMIncidentProblemManagement package, this problem does not
appear.
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