Hi, - Finetti Stefano schrieb: > [Appointment Calendar] > It is correct that the possibility to assign an event to a specific > agent (thus appearing only on his dashboard and notifying only him) > is reserved to the OTRS Business Solution? You are right. The OTRS Free uses basic calendar functions for the Appointment Calendar. The OTRS Business Solution™ extends the functions with a resource planning (adding group/agents to a appointment)
-- Florian
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
