Try PostMasterFilter for moving From to Junk Queue where Generic Agent purges junk on a schedule.
On Dec 7, 2017 8:25 AM, "Edson Richter" <[email protected]> wrote: > Sorry... incomplete message sent from my faulty mail client!!! > > > > Sending again: > > > > > > Hi! > > > > Using OTRS 5.0.25 on Linux with MySQL. > > > > In our ticket system, we would like our team to respond tickets for > company e-mails only. > > The team has been warned to remove invalid adresses, but nevertheless, I > also would like to add a rule for OTRS to automatically remove any address @ > gmail.com, @hotmail.com, @outlook.com (the most obvious). > > > > I know this is not perfect, but I can add more @domains later, making it > more precise. > > Can this be accomplishd in OTRS? Can I create a database trigger that > strip this from the tickets? > > > > Your help will be higly appreciated. > > > > Regards, > > > > Edson > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > >
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