* Ralf Hildebrandt <[email protected]>: > I'm already successfully fetching "Customer Information" in the > AgentTicketZoom View from our LDAP server -- in OTRS5. > > With a newly setup OTRS6, I made the changes to ./Kernel/Config.pm > (simply copying them over from otrs5) yet the "Customer Information" > widget in the AgentTicketZoom stays empty. > > Is there a "System Configuration" option I need to set?
I can use the LDAP info in teh "Customer User address book" and in all email fields (it's filling in data from LDAP). But the widget stays empty. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin [email protected] Campus Benjamin Franklin https://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
