Hi,
i have had a similar problem when upgrading from version 5 to 6. In my case, this was due to the specifying Javascripts in Config.pm. After removing those settings from the Config.pm, logins worked again. I've written a blog post on upgrading, maybe there is some useful info in there for you. https://www.ictforce.be/2017/otrs-upgrade-5-to-6/ Regards, Benedict 2018-01-08 17:02 GMT+01:00 Soeren Fritsche <[email protected]>: > After updating from OTRS 5 to OTRS 6 we can't login. > The login button ist not responding. > > here some lines from the Errorlog: > ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-11 Perl: 5.22.1 OS: > linux Time: Mon Jan 8 16:52:02 2018 > > Message: CommunicationLog(ID:312,AccountType:-,AccountID:-, > Direction:Outgoing,Transport:Email,ObjectLogType:Message, > ObjectLogID:608)::Kernel::System::MailQueue => Permanent sending problem > or we reached the sending attempt limit. Message will be removed > > Traceback (1511): > Module: Kernel::System::CommunicationLog::_LogError Line: 538 > Module: Kernel::System::CommunicationLog::ObjectLog Line: 306 > Module: Kernel::System::MailQueue::_SendError Line: 853 > Module: Kernel::System::MailQueue::Send Line: 689 > Module: Kernel::System::Console::Command::Maint::Email::MailQueue::Send > Line: 194 > Module: Kernel::System::Console::Command::Maint::Email::MailQueue::Run > Line: 143 > Module: (eval) Line: 460 > Module: Kernel::System::Console::BaseCommand::Execute Line: 454 > Module: (eval) Line: 144 > Module: > Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run > Line: 123 > Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run > Line: 235 > Module: (eval) Line: 316 > Module: main::Start Line: 316 > Module: /opt/otrs//bin/otrs.Daemon.pl Line: 137 > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > >
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