Service will only appear if it is assigned to the customer or default services. Check there.
From: otrs <[email protected]> On Behalf Of Gökhan Öner Sent: Tuesday, April 17, 2018 9:05 AM To: [email protected] Subject: [otrs] Service name Hi friends, I cannot find a Service while creating a ticket after i changed its name. It appears in in service list but when i try to create a ticket it is not in the service list. It is related with the queue which i try to create ticket. Where else do i need to check? Best. Gökhan Öner Information Technology Sabancı University +90 (216) 483 91 81 [email protected]<mailto:e%[email protected]>
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