Hi Rivera To filter the Owner column you need to type the user name, if I'm not wrong the search is case sensitive.
*Atenciosamente,* GUSTAVO ANTONIO LUTZ DE MATOS www.grupoimagetech.com.br Em qui, 21 de jun de 2018 às 08:14, Ing. Jesus Rivera < [email protected]> escreveu: > > Good morning, how do I operate the Owners filter in the ticket view by > states? When I try to filter it, it appears blank. > -- > ------------------------- > > ING. JESÚS RIVERA > TEL: 0426-4840899 > DIRECCIÓN DE AIT > RESPONSABLE DEL DEPARTAMENTO DE SEGURIDAD DE LA INFORMACIÓN > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >
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