In the top right of the Dashboard "New Ticket' window, is a hidden Gear symbol, hover your cursor over it and you can select Available Columns and arrange them as you like.
Thank You Dennis Ritchie From: otrs <[email protected]> On Behalf Of Johnnie Rucker Sent: Wednesday, June 27, 2018 4:25 PM To: [email protected] Subject: [otrs] New Ticket Category View -- Add Owner Field OTRS 6 Community, Is there a way to show the "Owner" field on the New Tickets dashboard view? Currently the dashboard shows the Ticket#, Age, Title. I want to add the "Owner" category field to show if the ticket has been assigned to an individual. Please help. Thanks! [cid:[email protected]] Thank You, Johnnie Rucker General Manager (954) 379-3201 - Office (FL) (787) 520-9528 - Office (Puerto Rico) http://encoreglobalsolutions.com/<https://url.emailprotection.link/?a2FHD6DQsYipQtEBBlMInWPjusQydjvF8tLGcp7n8LYr0cicjZlEDfFNx44rao7mnjVdor1PRd8iyAacfRLoIgw~~>
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