Hi Ralf, > On Sep 28, 2018, at 3:06 PM, Ralf Hildebrandt <[email protected]> > wrote: > > We#d like to programmatically query the number new or open tickets in > our OTRS 5 installation. How would we go about doing that?
I would recommend the GenericInterface and the TicketSearch operation. - Roy --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
