Hello Matthias,
without programming, this is not possible in the OTRS. Not even with
version 6.
We can make you an offer for a module with this function.
Greetings from Mannheim
Uwe
Am 26.10.2018 um 01:42 schrieb [email protected]:
Dear list,
is it possible to set more than one fixed signature for one queue?
I want to set an English and German signature for the same queue and
the agent should be able to choose between them like the mail templates.
I found a few old otterhub entries for version 3.0 but I think that
there isn’t any solution in version 6?
Kind regards,
Matthias
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