How can I determine what otrs.GenerateDashboardStats.pl is doing that's
maxing out my CPU - this is causing poor UI response for my agents
working tickets.
System is CentOS 6 with OTRS 3.3 (yes, I know it's old).
When I take a look at strace for the PID, it's constantly doing
stat("/etc/localtime", {st_mode=S_IFREG|0644, st_size=3543, ...}) = 0
I've kill -9'd the PID for now, but it's re-occurring every hour or so;
I'd guess from the OTRS Scheduler.
Any suggestions on how to identify?
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