Hello,
after updating to OTRS6 the Customer Number in AgentTicketCustomer
seems to be mandatory.
I checked the code, and if remove readonly="readonly" then it works
like i want. How can i fix this with sysconfig?
<label for="CustomerID"[% IF Required %] class="Mandatory"[% END %]>[%
IF Required %]<span class="Marker">*</span> [% END %][%
Translate("Customer ID") | html %]:</label>
<div class="Field">
<input type="text" name="CustomerID" id="CustomerID" value="[%
Data.CustomerID | html %]" readonly="readonly" class="W75pc[% IF
Required %] Validate_Required[% END %] [% Data.CustomerIDInvalid |
html %]"/>
[% IF Required %]
<div id="CustomerAutoCompleteError"
class="TooltipErrorMessage"><p>[% Translate("This field is required.")
| html %]</p></div>
<div id="CustomerAutoCompleteServerError"
class="TooltipErrorMessage"><p>[% Translate("This field is required.")
| html %]</p></div>
[% END %]
Thanks,
Mario
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