We normaly can search for locked tickets of other agents in any queue of our OTRS 6.
For data protection reasons, I need to deactivate that feature for certain queues only could this be done? _____________________ DI (FH) Martin Hochreiter Fachverantwortlicher Systemadministration IT und Infrastruktur Fachhochschule St. Pölten GmbH Matthias Corvinus-Straße 15, 3100 St. Pölten T: +43 (0) 2742 313 228 215 M: +43 (0) 676 847 228 215 E: <mailto:[email protected]> [email protected] I: <http://www.fhstp.ac.at/> www.fhstp.ac.at FN 146616m, LG St. Pölten, DVR 1028669F
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