Open port 443. Sent from mobile
> Op 9 mrt. 2019 om 12:18 heeft sneharajr <[email protected]> het volgende > geschreven: > > Hi Team, > > I am trying to deploy ITSM modules in OTRS 6.0.17 however when i click > install via package manger i am getting the flowing error. Please advise. > > reference document https://ftp.otrs.org/pub/otrs/itsm/INSTALL-6.ITSM > > Please find attached image. > > root@home-lab:~# nslookup cloud.otrs.com > Server: 127.0.0.53 > Address: 127.0.0.53#53 > > Non-authoritative answer: > Name: cloud.otrs.com > Address: 159.69.61.98 > Name: cloud.otrs.com > Address: 159.69.61.99 > ----------------------------------------------------------------- > > ERROR: OTRS-CGI-81 Perl: 5.26.2 OS: linux Time: Sat Mar 9 10:55:38 2019 > > Message: Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 > Can't connect to cloud.otrs.com:443 > > > > RemoteAddress: x.x.x.x > RequestURI: /otrs/index.pl > > Traceback (10416): > Module: Kernel::System::WebUserAgent::Request Line: 221 > Module: Kernel::System::CloudService::Backend::Run::Request Line: 342 > Module: Kernel::System::Package::PackageVerify Line: 1961 > Module: Kernel::Modules::AdminPackageManager::_InstallHandling Line: 2083 > Module: Kernel::Modules::AdminPackageManager::Run Line: 1306 > Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116 > Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > Line: 38 > Module: (eval) (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 > Module: ModPerl::Registry::handler (v1.99) Line: 32 > > ERROR: OTRS-CGI-81 Perl: 5.26.2 OS: linux Time: Sat Mar 9 11:10:28 2019 > > Message: Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 > Can't connect to cloud.otrs.com:443 > > RemoteAddress: 192.168.0.103 > RequestURI: /otrs/index.pl > > Traceback (10406): > Module: Kernel::System::WebUserAgent::Request Line: 221 > Module: Kernel::System::CloudService::Backend::Run::Request Line: 342 > Module: Kernel::System::Package::PackageVerify Line: 1961 > Module: Kernel::Modules::AdminPackageManager::_InstallHandling Line: 2083 > Module: Kernel::Modules::AdminPackageManager::Run Line: 1306 > Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116 > Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > Line: 38 > Module: (eval) (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 > Module: ModPerl::Registry::handler (v1.99) Line: 32 > > ERROR: OTRS-CGI-81 Perl: 5.26.2 OS: linux Time: Sat Mar 9 11:10:28 2019 > > Message: Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 > Can't connect to cloud.otrs.com:443 > > RemoteAddress: 192.168.0.103 > RequestURI: /otrs/index.pl > > Traceback (10406): > Module: Kernel::System::WebUserAgent::Request Line: 221 > Module: Kernel::System::CloudService::Backend::Run::Request Line: 342 > Module: Kernel::System::Package::PackageVerify Line: 1961 > Module: Kernel::Modules::AdminPackageManager::_InstallHandling Line: 2083 > Module: Kernel::Modules::AdminPackageManager::Run Line: 1306 > Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116 > Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > Line: 38 > Module: (eval) (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 > Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 > Module: ModPerl::Registry::handler (v1.99) Line: 32 > > -- > Regards, > > sneharajr > > > Look before you leap and Think before you speak > <OTRS_ITSM_PKG_ERROR.PNG> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
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