In Ticket::Frontend::ResponseFormat, the default template of a new response is specified.
The variable “[% Data.Body | html %]” inserts the previous communication. How do I get that variable not to be the whole mail chain but only the last reply? Sent from mobile --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
