Hi all,

We are facing with connection issues to https://*OURFQDN*/otrs/rpc.pl from
a remote server. A script on the remote server tries to connect OTRS but
returns with an error "SoapFault exception: [HTTP] Could not connect to
host in */path/to/file.php*"

I have checked the logs on the OTRS server and find only one line like
this"[24/Oct/2019:08:36:24 +0300] "POST /otrs/rpc.pl HTTP/1.1" 302 302 "-"
"PHP-SOAP/5.3.14""

We tried to connect over HTTPS but nothing changed. On the other hand,
there is an other test OTRS server -cloned from the PROD- and the script
can connect to it.

Did you faced an error like this before or can give me any recommendations?

Thank you to all.

*GÖKHAN ÖNER*
SİSTEM SORUMLUSU
SYSTEM SPECIALIST
------------------------------
Sabancı Üniversitesi
Üniversite Caddesi No:27
34956 Orta Mahalle
Tuzla - İstanbul
*T*   0 216 483 91 81
*F*   0 216 483 91 86
* www.sabanciuniv.edu * <https://www.sabanciuniv.edu/>
<https://www.sabanciuniv.edu/20yil>
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