Greetings,
After merging tickets, the view goes to TicketZoom. I'd prefer to go
back to QueueView instead of TicketZoom (makes workflow easier for
merging lots of tickets).
However, I'm having trouble finding where to adjust this setting in the
System Configuration. Does anybody know the config path?
I figured it would be under Ticket::Frontend::AgentTicketMerge but I
don't see anything there about the view after merging.
Thanks,
--
Nick Bright
Vice President of Technology
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