Martin Edenhofer wrote:
>>1) When creating a queue, there is no "empty answer" response set for
>>the queue. Is this the desired behaviour?
>>If yes is there a pref that can add default responses to newly created
>>queues?
>
>
> Wow. Good thinking! ,-) There is no possibility to do so (at the moment).
> I added this feature to the TODO-list.
Hi Martin.
I addes a couple of routines in Queue.pm and wrote a short front-end for
adding StdResponse to a Queue.
Its in the CVS. please check it out and comment on it.
thanks.
--
Atif Ghaffar
Technology Consultant
---------------------------.
+41 21 321 65 55 � tel
+41 21 321 54 54 � fax
+41 78 845 31 64 � mobile
[EMAIL PROTECTED] � email
http://atifghaffar.com � www
http://www.ispman.org �
_______________________________________________
OpenTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs