Hi Stephen, On Thu, Aug 08, 2002 at 04:32:17PM -0400, Stephen Morin wrote: > Thanks Stefan, upgrading to beta 7 fixed the SQL syntax problem, and sure > enough I had not configured the auto-response for the queue properly.
And take care, that "default closed -> new ticket" is not a normal "auto relpy" for new tickets. It`s a reply for a follow up of a closed ticket which can`t be reopened. Use "default reply" as auto reply for new tickets. > Once again, thanks. > > - Stephen Morin Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
