Hi Holger, On Wed, Oct 23, 2002 at 01:21:24PM +0200, Gross Holger wrote: > Here i am.
Fine! :) > [...] > there is a problem with the ticketid. > i can't get a ticketid in the phone view. > error massage in the xconsole after piping an email: > NoStateID > Need TicketID It looks like a database problem. Strange! What is the output of: mysql -u otrs -p otrs -e "select * from ticket_state where name = 'new'" E. g. try to restart the mysqld. > holger Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
