Hi Volker, On Tue, Oct 22, 2002 at 03:49:54PM +0200, Volker Vo?k?mper wrote:
> But every hour the same mails are new again in RAW queue with new ticket#. > > Later, after reading maillistarchive, I edit /opt/OpenTRS/var/cron/fetchmail > removing the comment and removing > >> /dev/null. Then I did rcotrs start-force > > OK, the job is working now - every 5 min a root mail apperars. Everything > seemed OK. > > But sometimes old mails appear with new ticket#. > [...] > And real new ticket give no auto reply even I tell it the system. > > Mostly new tickets# for old mails appear after rcotrs start-force. > > What is the possible error in my config? I sounds like a permission problem. Try: '/opt/OpenTRS/bin/SetPermissions.sh /opt/OpenTRS otrs wwwrun' Then it should work?! > Volker Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
