Reply from Martin Edenhofer,
Thursday, October 24, 2002, 3:50:06 PM
ME> Hi Vladimir,
ME> On Thu, Oct 24, 2002 at 12:50:30PM +0300, Vladimir Gerdjikov wrote:
>> I have questrion about install process.
>> My system is RedHat v8.0 and I install otrs in /usr/local/OpenTRS.
>> Almost everything is fine, but in several files I found "hard"
>> coded lib statement. Example:
ME> You did nothing wrong. It's a bug. :-/
>> - in files: otrs.setPassword; otrs.User2Group; otrs.User;
>> otrs.Group; otrs.addStdResponse2Queue; SystemStarts lib point to '/opt/OpenTRS'
ME> I fixed this. Anyway it should work for you right now, because the needed "use lib"
ME> is done by BEGIN{}.
>> - in file .Cron.sh variable OTRS_ROOT point to '/opt/OpenTRS'
ME> Yes, bad. I chaned this to $HOME.
>> - in file .#index.pl.1.16 lib point to /home/martin/src/otrs :)
ME> This is a old swap file. It's not needed and should not be a part of the
ME> tar (my mistake). You can remove it.
>> What i've done wrong, or this is just buggy install script?
>> 10x in advance.
ME> We have to say: thank you Vladimir! :)
Yes, 10x for prompt replay :)
Never mind, system is working fine. Now expect beta8 :)
Best regards,
Vladimir Gerdjikov,
Communication and NOS Manager, HebrosBank Head Office,
+359 32/903435, +359 88 578 458
mailto:vladimir.gerdjikov@;hebros.bg
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