Hi Diego,

On Tue, Dec 10, 2002 at 01:09:33PM -0300, Diego Fernandez wrote:

> What was "Customer ID" thought for?

CustomerID means the CustomerID of the sender. Maybe you do some business
with OTRS you want to get a customer history (all ticket of one customer). 

-=> Default CustomerID is the sender email address!

> Diego.

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"The number of Unix installations has grown to 10, with more expected."
                      The Unix Programmer's Manual, 2nd Edition, June 1972

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