Hi Thomas,
On Thu, Dec 19, 2002 at 02:25:41PM +0100, Horna, Thomas wrote:
> is it possible to delete or change content of Internal-Note at all?
It's possible to delete a whole ticket (e. g. for spam) but it's not
possible to change parts of a ticket.
-=> The reason is, you will never lose anything (like a log). It sounds
hard but it's very useful.
If there is a wrong info in the Internal-Note, add a new Internal-Note
with the right info.
> regards
> Thomas W. Horna
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
nohl: 3:25pm up 57 days, 17:59, 5 users, load average: 0.11, 0.04, 0.01
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