Hi Diego,

On Mon, Jan 13, 2003 at 12:21:36PM -0300, Diego Fernandez wrote:

> > - If the browser supports http cookies and the browser is closed (without
> >   OTRS logout) there is no possibility to get back to the session
> >   (because the session id (http cookies) is removed on the client machine).
> 
> My client machine is MS Internet Explorer 5.5 on Windows NT.
> 
> > PS: To tell OTRS to use http cookies (if browser supports cookies) set
> > $Self->{SessionUseCookie} to 1 ($Self->{SessionUseCookie}=1;).
> 
> I set $Self->{SessionUseCookie}=1;
> 
> I open a browser and login as customer. I can see "My tickets"
> I close the browser without OTRS logout.
> 
> I open the browser again and go to my OTRS site
> It shows me "My Tickets" without asking me for login.
> 
> I looked at the coockie before and after I closed the browser and It didn't
> change.

I tried the same with w2k (IE 5), Mac (IE 5.2), Linux (Mozilla and Netscape 4.7).

And it works fine. 

> What's wrong?

Take care that you closed all browser windows. And then go back to your OTRS site.

> Thanks
> Diego.

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
nohl: 10:21pm  up 82 days, 56 min,  6 users,  load average: 0.07, 0.11, 0.09
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