On Wed, Jan 15, 2003 at 08:28:24PM +0100, Martin Edenhofer wrote: > Hi Brian, > > On Wed, Jan 15, 2003 at 02:19:59PM -0500, Brian Palmer wrote: > > > Now I have another question. I can input new status definitions in the > > Admin area without problems, that works great. Is there anywhere that I > > can limit the valid status defs by queue? Say I want just 'closed > > successful', and 'closed unsuccessful' for one queue, but I want 'closed > > successful', 'closed unsuccessful' and 'training issue' for another > > queue, and maybe another set entirely for a third queue? > > No, it's not possible. Just for the whole system.
hmm, but it sounds quite easy to do for me. I think I'm gonna put this on my todo - Customer Care will love that :( -- Regards, Wiktor Wodecki _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
