Hi Martin, On Fri, Jan 17, 2003 at 04:35:15PM +0100, [EMAIL PROTECTED] wrote: > A user question this time :) > > I've been using 1.0rc1 sinds last tuesday. Wednesday the company I work > for had a huge networking problem that caused issues for most of our > customers. > > Talk about grand timing: OTRS saved my ass big time :) :) > So thanks for that.
:) > I do have one question/issue: > > When 'zooming' a ticket I would really like to see all the notes > (internal+external) all at once, withouth having to click on each > individual 'agent (note-internal)'-link. > > Is this a configurable option, or does it require some recoding? There is no config option at the moment. But it's a pretty cool idea. I but it on the TODO list. Workaround: Use the Ticket-Print-View. > -- > .''`. | Martin <[EMAIL PROTECTED]> > : :' : | > `. `' | > `- Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 11:23am up 86 days, 13:59, 6 users, load average: 0.07, 0.09, 0.11 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
