I did all that: [root@otrs otrs]# ls -all Kernel/ total 68 drwxrwxrwx 8 root root 4096 Feb 5 15:44 . drwxrwxrwx 8 otrs otrs 4096 Feb 5 12:36 .. drwxrwxrwx 2 root root 4096 Feb 4 20:00 Config -rwxrwxrwx 1 root root 4188 Feb 5 15:44 Config.pm -rwxrwxrwx 1 root root 4188 Jan 3 08:24 Config.pm.dist -rwxrwxrwx 1 root root 4174 Feb 4 20:00 Config.pm.orig drwxrwxrwx 9 root root 4096 Feb 4 22:40 cpan-lib drwxrwxrwx 2 root root 4096 Feb 3 15:40 Language -rwxrwxrwx 1 root root 9970 Jan 10 15:33 Language.pm drwxrwxrwx 2 root root 4096 Feb 3 15:40 Modules drwxrwxrwx 5 root root 4096 Feb 3 15:40 Output drwxrwxrwx 10 root root 4096 Feb 5 12:28 System
[root@otrs otrs]# ls -all Kernel/Config total 88 drwxrwxrwx 2 root root 4096 Feb 4 20:00 . drwxrwxrwx 8 root root 4096 Feb 5 15:44 .. -rwxrwxrwx 1 root root 51073 Feb 3 14:08 Defaults.pm -rwxrwxrwx 1 root root 1073 Feb 5 15:47 GenericAgent.pm -rwxrwxrwx 1 root root 1073 Jan 5 05:59 GenericAgent.pm.dist -rwxrwxrwx 1 root root 3399 Jan 27 10:47 GenericAgent.pm.examples -rwxrwxrwx 1 root root 1761 Jan 3 08:16 ModulesCustomerPanel.pm -rwxrwxrwx 1 root root 1178 Jan 3 08:16 ModulesCustom.pm -rwxrwxrwx 1 root root 1687 Jan 3 08:16 Modules.pm Still get this: [Wed Feb 05 15:44:42 2003] [error] [client 192.168.0.150] Died at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 60. Any other idea? Thank you. ----- Original Message ----- From: "Martin Edenhofer" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, February 05, 2003 1:26 PM Subject: Re: [otrs] OTRS 1.0RC3 on Apache 2.0 > Hi Gregor, > > On Wed, Feb 05, 2003 at 09:23:01AM -0800, Gregor wrote: > > I started testing with mod_perl and the startupscript as delivered in RC3 > > > > and get the following error: > > ------ > > [Wed Feb 05 11:16:46 2003] [error] 14386: ModPerl::Registry: Died at /opt/otrs/Kernel/cpan-lib/CGI/Carp.pm line 301. > > ------ > > > > then I took out the line: > > #Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl > > > > got this error: > > ------ > > 14402: ModPerl::Registry: Can't locate Kernel/Config.pm in @INC (@INC contains: //../../Kernel/cpan-lib //../.. /usr/local/lib/perl5/5.8.0/i686-linux /usr/local/lib/perl5/5.8.0 /usr/local/lib/perl5/site_perl/5.8.0/i686-linux /usr/local/lib/perl5/site_perl/5.8.0 /usr/local/lib/perl5/site_perl .) at /opt/otrs/bin/cgi-bin/index.pl line 51. > > BEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/index.pl line 51. > > ------ > > You need to copy "cp Kernel/Config.pm.dist Kernel/Config.pm" and "cd Kernel/Config/ > for foo in *.dist; do cp $foo `basename $foo .dist`; done" (see INSTALL). > > > then I took out the mod perl part: > > <Location /otrs> > > SetHandler perl-script > > PerlHandler ModPerl::Registry > > Options +ExecCGI > > PerlOptions +ParseHeaders > > </Location> > > > > got this error: > > > > ------- > > Died at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 60. > > ------- > > Yes, the "Kernel/Config.pm" is missing. > > PS: Try it to get it working with plain CGI. If the system is working try > to use mod_perl2. > > PS: It would be nice if we get feedback about OTRS and mod_perl2. :) Thanks! > > > Gregor > > Martin > > -- > Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ > -- > nohl: 10:21pm up 105 days, 58 min, 6 users, load average: 0.29, 0.20, 0.18 > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
