Hi there on the list.
I searched the documentation and the list but didn't
find something equal..
What exactly is with the "From" field in the "PhoneView"
(if I enter a new ticket).
The only thing I always get ifs "RFC.." or "invalid MX". In the meanwhile
I tried to stop this MX in Config.pm by
setting it to "0" but it did not work, so I tried the
"installer.pl" but it was in "Secure Mode" Also it did
not work to set this to "0".
What is the need of the "From" field if I have a
customer number and is it somehow possible to set this
to a default? Or let it added a default automatically?
In this, it would be nice to cut of this "default add"
away from the CustomerID if the Customer adds himself
over the webinterface.
OTRS 1.0.0 RC 2
SuSE Linux 7.3 Sparc
By the way: the RPMs are not arch-independent and need to be
installed with --noarch. It should work with "BuildArchitectures: noarch
" in the header of the specfile.
I tried to make a new style and for this I wanted, that the DTL
identifies itself with its name, so I let sed add a line
"<h1>filname.dtl</h1>" at the beginning of each dtl file.But than
OTRS couldn't read its dtl. If I added this line by hand in an
editor it worked. Do I need to do it now all by hand or is there
something like a "DTL-Debug" config switch in the Config?
Last but not least, a happy new year to you all, even if it is a
little bit late.
Greetings to all I know.
thorsten
--
Tech-Support __ Thorsten Wandersmann
Philips SC | \ _ _ Phone: +49-911-2001-1220
Nuremberg |__/ | | * | * | \ / Fax: +49-911-2001-1102
| |_| | | | |_/ \ SERI: tcmc_twm@tcmcn1
Stromerstr. 5-7 | | | | | | | _\ email: [EMAIL PROTECTED]
90443 Nuremberg S_E_M_I_C_O_N_D_U_C_T_O_R_S *** Sametime enabled ***
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