Hi Gregor,
On Tue, Feb 18, 2003 at 11:34:13AM -0800, Gregor wrote:
> First of all, thanks to the developers!
> We just switched to OTRS and its amazing!
;-))
> Now the the question,
> We have many,many prewritten RESPONSES, and so the screen gets quite
> cluttered.
> Would it be possible to have an OPTION to show the "Compose answer (email)"
> in a dropdown list?
Put "$Self->{StdResponsesMethod} = 'Form';" to your Kernel/Config.pm! ,)
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Old programmers never die. They just branch to a new address.
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