Hi Diane,

On Wed, Feb 19, 2003 at 12:41:32PM -0800, Diane Shieh wrote:

> Before I was able to change the format of the response by changing the
> order of the lines inside AgentCompose.dtl:
> 
> ****************************
> <textarea name="Body" rows="25" cols="80">
> $Data{"Salutation"}
> $Data{"StdResponse"}
> $Data{"Signature"}
> 
> $Data{"To"} $Text{"wrote"}:
> $Data{"Body"}
> 
> </textarea> �
> *****************************
> 
> Now all I see is 
> 
> $Data{"ResponseFormat"}
> 
> Is there somewhere I can change the format of my replies?

Yes, we moved this to the config file. Add the following to your Kernel/Config.pm:

[...]
    # ms_style
    $Self->{ResponseFormat} = '$Data{"Salutation"}
    
$Data{"StdResponse"}

$Data{"Signature"}

$Data{"OrigFrom"} $Text{"wrote"}:
$Data{"Body"}

';
[...]

;-)

> =Diane

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"Security is a process, not a product." - Bruce Schneier

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