I've gotten everything on OTRS working for Win2k except sending mail. I have
a situation that I can't seem to resolve.

The SMTP server (postcast server www.postcastserver.com) exists on the same
machine and I cannot figure out the right settings to get mail into it from
OTRS. Using standard email clients from other machines on the network I can
send mail through OTRSSERVER (the machine name for smtp) but when I use that
value (OTRSSERVER) in the exim conf and Config.pm nothing happens. No errors
appear to be generated to help me debug the situation.

I have a feeling that some settings in exim are preventing me from sending
mail to a server that exists on the same machine as OTRS and perhaps it's
looking to 'go outside' to send the mail. I should point out that since I'm
behind a router I don't think a FQDN will work.

So ... can I use internal network server names instead and still get this
going?

Anybody got some tips or info I may have missed?

Charles


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