No need to modify code. This is already an option in Kernel/Config.pm
# Sendmail Bcc
# (Send all outgoing email via bcc to...
# Warning: use it only for external archive funktions)
$Self->{SendmailBcc} = '[EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED],';
-Eddie
On Wed, 5 Mar 2003, Moshe Leibovitch (SoftLink) wrote:
> Hi,
>
> I tried to find how to configure this but could not find a way of doing it
> without modifying code.
> I want all agent responses to be Bcc to an administrator pre-configured
> mail address. This helps to keep a copy of the emails in "raw" format is
> some backup repository.
>
> Thanks,
> Moshe
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