Hi Moshe, On Tue, Mar 04, 2003 at 09:42:19PM +0200, Moshe Leibovitch (SoftLink) wrote: > Is there a way of setting the time zone per agent? we have agents in > multiple time zones (countries), all using the same web site.
No, use GMT. Because it's always a problem if you move a ticket from one agent (e. g. CET) to the other agent (e. g. PST). The agent and the customer is getting confused if the time is different. > Regards, > Moshe Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
