Hi Glenn, On Sun, Mar 16, 2003 at 09:07:22AM -0800, Glenn Engel at Home wrote: > > Try to login (web interface) as [EMAIL PROTECTED], you still can't see the > > tickets? > > > Thanks. > > The tickets showed up after I created a user account and logged in on the > user account. Even though I wasn't going to manipulate tickets with the > root account I thought they would show up in the summary banner and > QueueView.
Yes, normally. But in your case it looks like the root account isn't in the users group (default: root account is in any group). -=> Then the user can't see the tickets ... > Glenn Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
