hehe,

I just run recently on the same problem and commited an update to the
otrs documentation regarding multihost. See the cvs version of the doc
online for multihosting.
http://otrs.org/pages/index.pl?Action=Ext&Site=Docu-CVS/multi-hosting-multi-setup.html

On Fri, Mar 21, 2003 at 12:26:13PM +0200, Alan J. Rothstein wrote:
> 
> I'm trying to run two instances of OTRS under one server. 
> The server is running Solaris 8 with Apache 1.3.27 and mod_perl 1.27.
> 
> I've installed one in /opt/otrs (1.0.1), the second in /opt/otrs_is (1.0.2).
> One is using a user called otrs, the second a user called is_issue.
> I've set up two databases, one called otrs, the second called otrs_is.
> Each system has unique TicketHook, Database, DatabaseUser, DatabasePW,
> SystemID in it's Config.pm file.
> 
> In the httpd.conf file I have the following:
> 
>     Perlrequire /opt/otrs/scripts/apache-perl-startup.pl
>     Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
>     <Location /otrs>
>        SetHandler  perl-script
>        PerlHandler Apache::Registry
>        Options ExecCGI
>        PerlSendHeader On
>     </Location>
> 
>     Perlrequire /opt/otrs_is/scripts/apache-perl-startup.pl
>     Alias /is_issue/ "/opt/otrs_is/bin/cgi-bin/"
>     <Location /is_issue>
>        SetHandler  perl-script
>        PerlHandler Apache::Registry
>        Options ExecCGI
>        PerlSendHeader On
>     </Location>
> 
> My initial install in /opt/otrs works fine.  If I then try to use the
> second one http:://hostname/is_issue/index.pl I end up getting the the
> queview for the initial install rather than the login screen for the
> second.  It seems like no matter what I do I end up back at the
> /opt/otrs install.
> 
> One thing I noticed is that the startup script (apache-perl-startup)
> has the /opt/otrs hard coded in it (lines 10&11).  I tried changing
> this in the /opt/otrs_is instance, but it did not help.
> 
> It occured to me that the two startup scripts each try and update
> perl's lib path (@INC) so that when the script later does the: use
> Kernel::Config, it will always get whichever Config.pm shows up 
> first in the perl library path.  To confirm this, I switched the
> order of the Perlrequire lines in my httpd.conf.  Sure enough,
> I could only get to the /opt/otrs_is instance.  
> 
> So, am I doing something wrong?  Have I missed something?  Anyone
> out there have two instances of OTRS running under mod_perl?
> 
> Thanks in advance for any help.
> 
>                        - Alan -
> 
> 
> 
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-- 
Regards,

Wiktor Wodecki

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