Hi Tara,
On Mon, Mar 24, 2003 at 10:53:25PM -0800, T S wrote:
> I am using defaults, though I am not sure how to determine this.
>
> rpm -q mod_perl
> mode_perl-1.99_05-3
>
> Now one thing I have discovered, is that if I don't have this in my
> Config.pm:
>
> $Self->(TicketStorageModule) = 'Kernel::System::Ticket::ArticleStorageFS';
>
> Then the passwords work fine! Take it out, they work, put it in, they are
> broken (in the way I described, until a restart)
Normally the "TicketStorageModule" config option will not be the problem/solution.
-=> The mod_perl package of RedHat 8 is mod_perl2. And mod_perl2 is still beta.
The RedHat 8 mod_perl2 is broken. The crypt() works wrong. Unfortunately
there is no stable mod_perl1 package on RedHat 8. :-(
Solutions:
a) update mod_perl2 to a newer version
b) the current cvs version (development version!!!) includes a workaround/check
for the RH8-mod_perl2 bug and will work on RH8
(http://ftp.gwdg.de/pub/misc/otrs/misc/snapshots/)
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Noch 173 Tage bis zum G�ubodenvolksfest! ;-)
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