First... the tech support guys are loving this system. We've had a few guys out sick and/or just busy. Two of us were able to manage support all day without one bit of trouble. Thanks!
1) One of the guys here is playing with LDAP and wondering if some more information on using the LDAP features could either be put on the site or posted so we would know where to start 2) Is there some more descriptive text on what the closed pending + / - and is this issue answered yes/no settings do? As a matter of fact.. what any of the pending stuff is all about would be great. 3) They want stats now :) Is there documentation on setting up the stats tools? CT _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
