Hi
i'm trying to configure otrs with our eDir - this should be just like
any other ldap-server, but it doesn't work:
when i search for a user when starting a phone-message, it simply
returns nothing - no error, but no results found. in the syslog htere is
also no information...
pls help:)
thx
Grey
the relevant parts of my config.pm and a sample ldapsearch ... i
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
# ldap host
Host => 'lacerta.boku.ac.at',
# ldap base dn
BaseDN => 'o=lacerta',
# search scope (one|sub)
SSCOPE => 'sub',
# The following is valid but would only be necessary if
the
# anonymous user does NOT have permission to read from the
LDAP tree
UserDN => 'cn=ldap,o=lacerta',
UserPw => 'pw',
},
# customer uniq id
CustomerKey => 'dn',
# customer #
CustomerID => 'bOKUMailSMA',
CustomerUserListFields => ['uid', 'cn', 'bOKUMailSMA'],
CustomerUserSearchFields => ['uid', 'cn', 'bOKUMailSMA'],
CustomerUserPostMasterSearchFields => ['bOKUMailSMA'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown, required, storage-type
[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
[ 'UserFirstname', 'Firstname', 'givenName', 1, 1, 'var'
],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
[ 'UserLogin', 'Login', 'uid', 1, 1, 'var' ],
[ 'UserEmail', 'Email', 'bOKUMailSMA', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'bOKUMailSMA', 0, 1,
'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var'
],
[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
],
};
# ldapsearch -h lacerta -D cn=ldap,o=lacerta -w pw -x uid=grey
version: 2
#
# filter: uid=grey
# requesting: ALL
#
# grey, lacerta
dn: cn=grey,o=lacerta
bOKUMailSMA: [EMAIL PROTECTED]
bOKUMailDrop: [EMAIL PROTECTED]
bOKUMailAddress: [EMAIL PROTECTED]
bOKUMailAddress: [EMAIL PROTECTED]
bOKUMailAddress: [EMAIL PROTECTED]
bOKUMailAddress: [EMAIL PROTECTED]
bOKUMailAddress: [EMAIL PROTECTED]
nGWVisibility: 2
nGWObjectID: grey
nGWPostOffice: cn=Erde,o=lacerta
nGWFileID: 274
nGWGroupWiseID:
Sonne.Erde.grey{106}2A828E00-14E7-0000-8BF2-65004B00F800
mail: [EMAIL PROTECTED]
uid: grey
givenName: Gregor
fullName: Gregor Weissmann
Language: ENGLISH
sn: Weissmann
securityEquals: cn=administrator,o=lacerta
passwordAllowChange: TRUE
objectClass: inetOrgPerson
objectClass: organizationalPerson
objectClass: person
objectClass: ndsLoginProperties
objectClass: top
networkAddress:: MSON9Adl
networkAddress:: MSON9AZH
eMailAddress:: NyNncmV5QFNvbm5lLkVyZGUA
loginTime: 20030701140844Z
loginDisabled: FALSE
groupMembership: cn=SNISERVMAN,o=lacerta
cn: grey
ACL: 2#subtree#cn=grey,o=lacerta#[All Attributes Rights]
ACL: 6#entry#cn=grey,o=lacerta#loginScript
ACL: 2#entry#[Public]#messageServer
ACL: 2#entry#[Root]#groupMembership
ACL: 6#entry#cn=grey,o=lacerta#printJobConfiguration
ACL: 2#entry#[Root]#networkAddress
ACL: 29#subtree#[Root]#[Entry Rights]
ACL: 47#subtree#[Root]#[All Attributes Rights]
# search result
search: 2
result: 0 Success
# numResponses: 2
# numEntries: 1
--
Gregor Weissmann - Zentraler Informatikdienst(ZID) der Boku/Wien
[EMAIL PROTECTED]
(phone) +43 1 47654 2142
(fax) +43 1 47654 2149
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