webserver had been restarted - it was a bug:
in the file /opt/otrs/Kernel/System/CustomerUser/LDAP.pm on line 50:
was:
$Self->{SearchUserPw} =
$Self->{ConfigObject}->Get('CustomerUser')->{'Params'}->{'UserPW'} ||
'';
should be:
$Self->{SearchUserPw} =
$Self->{ConfigObject}->Get('CustomerUser')->{'Params'}->{'UserPw'} ||
'';
(notice the capital lower w in UserPw)
works fine after changing this...
Grey
--
Gregor Weissmann - Zentraler Informatikdienst(ZID) der Boku/Wien
[EMAIL PROTECTED]
(phone) +43 1 47654 2142
(fax) +43 1 47654 2149
>>>> [EMAIL PROTECTED] 02.07.2003 23:37:41 >>>
>Hi Gregor,
>
>On Wed, Jul 02, 2003 at 05:23:58PM +0200, Gregor Weissmann wrote:
>
>> i'm trying to configure otrs with our eDir - this should be just
like
>> any other ldap-server, but it doesn't work:
>> when i search for a user when starting a phone-message, it simply
>> returns nothing - no error, but no results found. in the syslog
htere is
>> also no information...
>>
>> [config settings]
>
>It looks like perfect.
>
> -=> Did you restart the webserver after changing Kernel/Config.pm?
> (if you use mod_perl then Kernel/Config.pm is compiled just one
time)
>
>> Grey
>
> -Martin
>
>--
>Martin Edenhofer - <martin at edenhofer.de> -
http://martin.edenhofer.de/
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