Hi Eduard, On Thu, Sep 04, 2003 at 12:23:20PM +0200, Karb, Eduard wrote: > 1. how can i delete customer-accounts? > i dint find a delete-option in the web-interface...
Set the customer to invalid. And the customer is disabled. OTRS 1.2 will have delete option with database reference checks. > 2. If i reply to tickets, OTRS uses the right email-address > for sending ( [EMAIL PROTECTED]). but if a customer creates an > account, he gets a reply from another email-address > ( [EMAIL PROTECTED]) how can i change that?? Admin Interface -=> Auto Response -=> Select one -=> Auto Response Sender. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
