Hi Lars,
Try to set the "valid_id" field in customerusers to "1". Via SQL.
kr
Paul
"Lars Monsees" <[EMAIL PROTECTED]>@otrs.org on 17-09-2003 16:02:03
Please respond to "User questions and discussions about OTRS."
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Subject: [otrs] CustomerUser import
Hello,
I used MySQL and sql statements to directly import users (originally from
an access databases).
The users are listed in phone view, but when I choose one of them I get the
text "invalid" printed in red next to the textbox.
I have to open the customer in admin view, click on change and save them so
I don�t get the error.
I also filled the table "customerpreferences" with data (password encrypted
of course - copied from a testuser), but it still doesn�t work.
What do I have to change so that otrs thinks the user has been created by
otrs?
btw: An automatic import from e.g. textfiles would be a nice feature.
Lars
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