Hi Stefan,

what OTRS version do ou use? OTRS 1.1.3 should be able to handle that.

 -M

On Wed, Aug 13, 2003 at 01:02:26PM +0200, Stefan Pampel wrote:
> Hello ML,
> WEB.DE (german freemail-provider) sends Messages in HTML and they look
> like this:
> 
> 
> -------------------
> <html><base href="https://freemail.web.de/"/><style>p {margin:
> 0px}</style>
> <body style='font-size:9pt; font-family:Verdana; font-family: Verdana' >
> 
> -Message body-
> 
> </body>
> </html>
> __________________________________________________________________________<br>
> Die sicherste Form der Kommunikation: E-Mails verschluesseln,
> Spam-Filter,<br>Adressverifizierung, digitale 
> Unterschrift: <A
> HREF="http://freemail.web.de";><B>http://freemail.web.de</B></A>
> -------------------
> 
> In queue view every mail after (under) such a mail can not be edited.
> Every Tool (answer, Zoom etc) links to https://freemail.web.de/otrs....,
> not http://myotrshost/otrs..
> 
> I think because of the <base>-tag in their mail every following mail
> uses freemail.web.de as host 
> and not my otrs-host.
> 
> Is there a way to filter out those base-tags before the mail arrives at
> otrs? (i use postfix)
> 
> --Stefan
> 
> _______________________________________________
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yours faithfully

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"Security is a process, not a product." - Bruce Schneier

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