> > Hi Steven, > > On Thu, Sep 25, 2003 at 12:54:07AM -0500, Steven Casey wrote: > > Mandrake Linux 9.1 > > MySQL 4.0.14 > > Apache1.3.28 (mod_perl 1.x) > > otrs-1.1.3-01 > > > > I've installed otrs several times on different machines and haven't had this > > problem. I'm not sure where to go to fix it. I can plug in the url: > > http://servername/otrs/installer.pl and I can create the db fine. When I go > > to index.pl, I get: Error: Can't connect to local MySQL server through > > socket '/var/lib/mysql/mysql.sock (2). It's no wonder since I don't have > > that directory. The /etc/my.cnf only lists /tmp/mysql.sock for both the > > client and the server. What's happening? Thanks in advance. > > http://servername/otrs/installer.pl is using the mysql shell (till OTRS 1.2). > > http://servername/otrs/index.pl is using DBD::mysql (Perl DBI driver). In > your case it looks like DBD::mysql isn't compiled for your dist. or on your > machine. However, it should work if you create an link from /var/lib/mysql/mysql.sock > to /tmp/mysql.sock in your filesystem. > > > Steven Casey > > Systems Engineer > > [EMAIL PROTECTED] > > Martin > > -- > Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ > -- > "The number of Unix installations has grown to 10, with more expected." > The Unix Programmer's Manual, 2nd Edition, June 1972 > > > Thanks for the reply Martin, but I think something else is happening. I > didn't do anything with the modules (nor did I create any sym links to the > mysql.sock) and merely shut the web services down and restarted ( about 7 > times), then, for some reason, I got my login screen. That's the good > news...the bad news is that I can't login as any user with or without a > password.....checking the archives again.... *************************************************** ok, maybe 4:30 in the morning isn't the best time to tackle things, but what I forgot to do was login as suggested with [EMAIL PROTECTED]/root
My problem was my root account has a different password which was what I was trying to use...duh! Once I used the correct login, everything was fine. Maybe for setup, the initial login would default to the [EMAIL PROTECTED]/root combo? Just a thought. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
