On Tuesday, September 30, 2003 12:28 PM Luca Brizzi <[EMAIL PROTECTED]> wrote: >> Is it possibile to assign a Time Quota to a customer? >> In this way it is possible to track time spent on a customer based >> on the helpdesk time that he has bought.
There's no quota in OTRS atm, but it could be a thought for the future. In the meantime you could go and sum up customer's time slices manually from the SQL DB to compare it with paid values. hth, Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
