Can you see any error messages in the logs? Try to send an admin eMail - is this working?
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of > Tony Law > Sent: Wednesday, October 15, 2003 9:13 PM > To: OTRS ([EMAIL PROTECTED]) > Subject: [otrs] Receiving E-mails > > > Our sys admin has set up OTRS and I am testing it. It > works very well > except for one thing. I have set up a System E-mail > Address and set the > queue to the Test Queue I set up. I then go in as a > Customer User and > assign a test ticket to the new System E-mail Address. > After submission, I > am expecting an e-mail in my inbox (my address is in this > Sys E-mail) and I > get nothing. Now, I have gone in to my Admin account and set the > Preferences of all E-mail options to Yes. What am I missing? > > Tony Law > [EMAIL PROTECTED] > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
