Hi Matthias,
On Thu, Oct 30, 2003 at 11:29:50AM +0100, Matthias Krey wrote:
> I have successfully have the external mySQL
> DB of phprojekt (www.phprojekt.com) to OTRS for
> use as customer backend
>
> I wonder if the same is possible for the PostgreSQL DB?
> It is not needed for authentication, only Customer search
> e.g in PhoneView
Of course! .-)
You can use a PostgreSQL, SAPDB, MSSQL, ODBC, ... you just need a perl
DBI/DBD driver.
The Kernel/Config.pm should look like this:
[...]
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::DB',
Params => {
# if you want to use an external database, add the
# required settings
DSN => 'DBI:odbc:yourdsn',
User => 'user',
Password => 'pass',
Table => 'customer_user',
},
# customer uniq id
CustomerKey => 'login',
[...]
> best regards,
> matthias
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Old programmers never die. They just branch to a new address.
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