Not being very familiar with cvs, per se, is there one specific file I can
download from CVS and update that will fix this?

*********************************
Jake Covert
Infrastructure Analyst
Electronic Data Systems
PSIC Support Group
(586) 986-9698  Work
(586) 518-3859  Pager
http://www.eds.com
*********************************
-----Original Message-----
From: Robert Kehl [mailto:[EMAIL PROTECTED] 
Sent: Friday, November 14, 2003 11:29 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Ticket shows up multiple times in search results

On Friday, November 14, 2003 9:45 PM
Chris Salter <[EMAIL PROTECTED]> wrote:
> Hi there,
>
> results.  He'd prefer that only one appear in the results, so that he
> doesn't end up spending hours trying to go through the list.
>
> Is this something that's possible?

This has been changed in the CVS-Head (not 1.1 tree!). Now you always
get the one you know from searching all open/closed tickets.

Regards,

Robert Kehl

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
         http://www.otrs.de/ :: Tel. +49 (0)6172 4832388

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